Digital Services

We help in once in a life-time technology shift through our Digital Transformation frameworks and Processes. EverythingD has developed, with rich experience in Digitization technologies, frameworks and processes in Digital transformation, for transforming business models, operational processes and Customer experience.

Customer and Web Experience Management

EverythingD's User Experience Management Group enable the active increase acquisition base by reaching large audience, engaging customers better via online channels, thereby enhancing loyalty to the business. Our UXM team has expertise across a range of disciplines including customer behavior research, online branding, creative design, user interface design, usability testing and RIA. We apply our best practices and lessons learned from the thousands of assignments we’ve been involved in to help our customer to develop efficient and effective design solutions. We are adept in providing user experience design solution for B2C/B2B websites or portals, corporate or brand websites, mobiles sites and Apps.

Our Focus it to

Improve customer satisfaction of self-service channels like website, mobile apps, intranets etc.
Reduce Time to Market by leveraging Lean UX Methodology in Agile Environment.
Enable our users with well-designed products and services to make purchases more frequently, develop brand loyalty and help secure steadier revenue streams.
Save Product Development Costs and Increase Margins with well-defined UCD methodologies.
Bring in wellness into the product development process. UX activities can directly avoid a lot of costly surgery on products down the road.
The Web Experience Management (WEM) competency at EverythingD helps provide business capability to unlock and realize the value of web content. With various service offerings and expertise in diverse platforms, our WCM competency has experience in providing services to customers across the world enhancing their online customer experience. Complementary practices like user experience management, ecommerce, web analytics, and portals help provide unified online digital services to our customers.

Technologies

HTML5

CSS

JavaScript

AngularJS

ReactJS

NodeJS

VisualForce.com

C#

Logistics,
Supply Chain Management (SCM) &
Enterprise Asset Management (EAM)

" It’s not the organizations that are competing. It’s the supply chains that are competing. "

EverythingD empowers companies to use their supply chain as a strategic weapon by assessing trade-offs across four strategic attributes—cost & efficiency, reliability, agility, and responsiveness. EverythingD works with organizations to overcome supply chain challenges and capture opportunities to accelerate revenue growth, boost customer satisfaction and advocacy, unlock savings and cash flow, and minimize risk.

Our offerings includes

Supply Chain Segmentation and Strategy
Supply Chain Design
Integrated Planning and Execution
Supply Chain Operations
Supply chain on Cloud

Integrated Planning & Execution synchronizes all supply and demand plans with execution processes across your supply chain, allowing you to read and react based on customer demand and actual sales.

We offer flexible, sustainable and technologically robust solutions to help you integrate your value chain, from suppliers to customers, based on our Integrated Planning & Execution model:

Demand-Driven Supply Chain
Merchandise & Assortment Planning
Demand Planning & Forecasting
Pricing, Promotions, & Markdown Optimization
Inventory Management & Replenishment
Logistics & Transportation
Supplier Collaboration & Sourcing
Supply Chain Visibility & Control

Technologies, Tools and Techniques

Oracle Demantra

Oracle VCP

SAP SCM

Oracle SCM

JDA

Elementum

Financialforce.com

Business Process Management

High quality processes require a penetrating view of business operations to drive continuous improvement.

EverythingD offers rich experience and deep expertise in Business Process Management (BPM) technology. BPM, the enabler of business agility in today’s world, offers business process automation and optimization as a form of technology-enabled continuous improvement. With BPM, your business is as good as your processes are, determining your edge over your competitors.

EverythingD works with you to optimize productivity, improve performance and reduce time-to-market. Our end-to-end business process management services span across process discovery, documentation, integration and automation to accelerate product development and encourage innovation.

To help transform your business, we offer the following services

BPM services (consulting and enablement): We help migrate legacy applications and platforms to BPM-based smart applications and SOA-based integration platforms
Business Rules Management System services (consulting and implementation): We implement policy-based controls and processes to reduce risks and meet compliance demands
Business Process Modeling: We identify your current business processes and business model, create new processes, execute and govern these processes using our BPM governance mechanism, and refine the deployed processes to match them to your stated requirements and business goals
Process analytics and Complex Event Processing: We build real-time visibility capabilities into management systems to predict better and take pre-emptive action
Process Optimization: To improve your business results and ensure that your BPM software solutions are fine tuned to your dynamic business goals, we monitor and manage the processes deployed in your enterprise.
Cloud computing BPM services: we bring the expertise in delivering the BPM solutions using SaaS offering.

Technologies / Tools Expertise

Oracle BPM

IBM intelligent BPM

Pega

SAP BPM

Customer Relationship Management

Enhance marketing effectiveness for better customer relationship and increased sales.

The emergence of disruptive technologies or the Social, Mobile, Analytics and Cloud (SMAC) stack has changed the way customers engage with organizations. To stay relevant in an increasingly competitive and difficult marketplace, organizations have to deliver a high-quality customer experience across multiple touch-points that are personalized, predictive and proactive.

EverythingD offers a complete portfolio of CRM services as follows

Marketing: a holistic comprehensive set of marketing capabilities to better understand customers and target resources to the areas that offer the highest return.
Sales: Quick access to customer data and history either online or offline. Wizard-driven tools help keep prospects and customers informed about new product and service offerings.
Service: Customer information, case management, service history, and support delivered to customer service desktops.
XRM: Easily customized for Extended CRM scenarios (employees, partners, suppliers, distributors, and vendors)
CRM for the mobile world: We extend rich functionality to smartphones and tablets, giving your mobile workforce a strong competitive advantage, interactions with native device features such as mapping, dialing, and email further streamline the mobile user experience.

Microsoft Dynamics CRM Practice overview

Our Microsoft Dynamics™ practice caters to the business needs of both large enterprises and mid-sized organizations by providing end-to-end services on Microsoft Dynamics™ AX, Microsoft Dynamics™ NAV, and Microsoft Dynamics™ CRM. These solutions will lower the total cost of ownership (TCO), ensure higher and quicker return on investment (ROI) – thus enabling customers to improve their competitiveness.

Technologies Expertise

Microsoft Dynamics CRM

SAP CRM

Oracle CRM

Salesforce.com

Digital Marketing and Content Management

The best marketing doesn't feel like marketing

The digital age has brought with it a massive increase in the amount of marketing content. Today’s companies are overwhelmed- not just with the sheet volume of material, but with effectively building, managing and distributing it on a global scale.

EverythingD has extensive experience in providing the digital marketing and enterprise content management services and our expertise spans web content management technologies, social marketing technologies, search, SEO and Analytics, and our detailed offerings are as follows

Content Strategy – Helping organizations on digital marketing maturity analysis, assess how to evaluate and define operating models and roadmaps to maximize content performance.
Content Implementation – Multi-channel website development, content personalization, website content management, content migration.
Content Management Services – Managed services, process and tools to organize, store and optimize content, including taxonomy and tagging, rights and asset management, analytics and quality assurance.
Content Platform Services – Platform agnostic assessment, implementation and maintenance services that aligns business and technology strategies, enterprise content management, Web content management, Digital Asset management and more.
Content Operations – Sustenance and production support, performance tuning and diagnostics and digital marketing operations
Content Testing – Automation and manual content testing and validation

Technologies and Expertise

Adobe Experience Manager

Sitecore

IBM FileNet

OpenText

Oracle Webcenter sites

Newgen OmniDocs on Cloud and more

Omni-Channel Commerce

EverythingD has deeper expertise in omni-channel commerce offerings that seamlessly integrates all selling channels and solutions into a single platform, to provide consistent, meaningful experiences to your customers at every touch point and on every device. We bring knowledge and expertise in all five main areas as follows

Commerce – Give customers a consistent and meaningful experience – across every channel, every time,
Marketing – Understand customers and respond to their behavior in real-time to give them what they want, when they want it
Billing – Deliver a better customer payment experience, find new revenue streams and streamline your quote-to-cash process
Sales – Sell effectively to the right people, anywhere, at any time
Service – Keep customers coming back for more with customer service that drives true engagement

EverythingD team can drive customer engagement and sales to deliver a digital omnichannel commerce experience from discovery to order. Our capabilities include

Omnichannel customer experience
Search and navigation
Bundling, Configuration and Subscription management
Pricing and Promotions
Digital Merchandising
Marketing Recommendations
Order Orchestration and management
Omnichannel touch points
Remarketing
Semantic and Predictive Analytics